Privacy Policy

Effective Date: August 24, 2025

BookedByVoice (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, AI voice agent, and SMS services.

1. Information We Collect

Contact Information: Name, phone number, email, and service request details.

Call & SMS Data: Information from phone calls, voicemails, and text messages.

Scheduling Details: Job type, preferred time, and customer preferences.

Technical Data: IP address, browser type, and usage patterns for optimization.

2. How We Use Your Information

We use the information collected to:

Answer customer calls and inquiries 24/7.

Schedule and confirm service appointments.

Send SMS reminders, updates, and confirmations.

Improve website functionality and user experience.

3. How We Protect Your Data

We implement industry-standard security measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction. While no method of transmission is 100% secure, we work to protect your information to the best of our ability.

4. Sharing Your Information

We do not sell your personal data. We may share limited information only with:

Service providers who help us operate our website, AI voice agent, and SMS tools.

Legal authorities if required by law or to protect our rights.

5. Your Choices & Rights

You may request to:

Access, update, or delete your personal information.

Opt out of SMS communications at any time by replying STOP.

Contact us directly with questions or concerns about your data.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at:

📧 [email protected]
📞 (707) 665-1866
📍 Petaluma, CA